You may return unopened items within 30 days of delivery for a full refund, minus a 30% restocking fee. If the product was damaged or defective then we will wave the restocking fee and will also pay for return shipping. Otherwise, return shipping costs are the responsibility of the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We ship in-stock items within two full business days to the continental United States. Shipping costs are included in the listed purchase price, with the exception of hand sanitizer products. Hand sanitizer is 80% ethyl-alcohol and must be shipped via ground. Additional shipping charges for hand sanitizer products will be noted on individual product pages.